Customer Stories

PT Augen (Indonesia)

  • Previous solution could not meet thecompany’s increasing needs
  • Unreliable support from existing application vendor
  • Low inventory turnover (accumulated “dead stock” that is out of monitor)
  • The need of executives to access the system real-time anywhere around the world especially to place an order
  • Desire to have less dependency on humans
stage3_03

“There was a lot of “dead stock”, and the volume kept growing. This was a ticking time bomb, as the products have a lifecycle and expiration dates.”

Mr. Honggo Siswanto, Director PT. Augen Indonesia

COMPANY

  • Name : PT. Augen Indonesia
  • Location : Jakarta
  • Industry : wholesaler and importer of electronics products
  • Employees : 200
  • Website : www.augen-indonesia.com
  • Implementation Partner : PT. Inti Data Utama

CHALLENGES AND OPPORTUNITIES

  • Previous solution could not meet thecompany’s increasing needs
  • Unreliable support from existing application vendor
  • Low inventory turnover (accumulated “dead stock” that is out of monitor)
  • The need of executives to access the system real-time anywhere around the world especially to place an order
  • Desire to have less dependency on humans

OBJECTIVES

  • Implement a solution that can support company’s expansion plans
  • Gain visibility of the inventory anywhere and anytime around the clock
  • Intend to become a more effective, efficient and lean organization
  • Have a system that can support the growth of other businesses in the group with reliable and accountable support from the vendor

SAP SOLUTIONS AND SERVICES

  • SAP Business One, an afford able, easy-to-use business management software application, specifically for small and midsize business
  • Development of addons that include sms, web-based customer information, post-dated checks, inventory valuation and reports.

IMPLEMENTATION HIGHLIGHTS

  • Implementation took about 6-7 months
  • User : 22

WHY SAP?

  • Market leader in business management solutions
  • SAP Business One is very affordable and has been proven to have tremendous value for business growth
  • SAP Business One has the flexibility and possibility for development enhancement with its available tools

BENEFITS

  • More productive operations due to integrity among company’s
  • Departments in processing transactions
  • Remote solutions enable top
  • Management to check key business indicators anytime and anywhere around the globe Increase of customer satisfaction and service due to more visibility of inventory
  • Company can foresee fund inflows and outflows and accordingly, have a healthier cash flow
  • SAP Business One enables the owners to diversify to other businesses outside its core business
  • SAP Business One as the foundation also makes e-commerce possible as the company will go into e-commerce in the near future
  • SAP Business One provides the company with the tool to propel our expansion faster, today as well as tomorrow.

PT Mastrada (Indonesia)

PT Mastrada

With SAP Business One, we can control and manage our inventory and plan the cash flow much better. But most of all, we can now manage our service delivery and operations in a more organized way and thus, increase our customer satisfaction

Singgih Kusuma – Corporate Procurement Manager

COMPANY

  • Name : PT Mastrada (Indonesia)
  • Location : Jakarta
  • Industry : Foodservices Business, Laundry System, Industrial Boiler products Distributor
  • Employees : 500
  • Website : www.mastrada.com
  • Implementation Partner : PT. Inti Data Utama

WHY SAP?

  • SAP is well known as the biggest ERP software and customer has confident in choosing the product, especially because now SAP has a solution for SME market.
  • SAP has great existing client base in Indonesia and big corporations have used the solution for a long time.
  • SAP Business One meet our needs and requirements to increase our business effectiveness.

BENEFITS

  • SAP B1 provides service module/solutions that we need for our service department. We do not have good control over service operations before as we use a custom software that is lacking many important features.
  • SAP B1 also helps manage our sales cycle as the mobility functions are provided for the mobile sales force
  • By using SAP B1, we have more budgetary control and thus we can be more efficient in cost savings and have better cash flow planning.

CUSTOMER QUOTES

“SAP Business One has a service module with good features and enable us to monitor our customer history and complaints, give better service using the knowledge base, and upselling our products and services.”

PT Satyamitra Surya Perkasa (Indonesia)

PT Satyamitra Surya Perkasa

SAP Business One gave us the ability to develop our business portfolio through an integrated management solution. Daily operations are now executed faster with improved accuracy and the company are now able to offer customer service with tremendous agility.

Eric Aristanto – Director

COMPANY

  • Name : PT Satyamitra Surya Perkasa (Indonesia)
  • Location : Jakarta
  • Industry : Construction
  • Employees : 300
  • Website : www.ssp.co.id
  • Implementation Partner : PT. Inti Data Utama

WHY SAP?

  • SAP is the Leader and Globally recognized business solution software
  • SAP Business One is user friendly and easy to customize
  • SAP support has been very satisfactory and the SAP Partner has provided excellent service

BENEFITS

  • After SAP Go Live, our company can process and execute transaction faster
  • With SAP fully integrated features, our company can improve financial control, and improve internal control
  • During implementation, we were introduced to best business practice of what SAP has designed and built into the software and thus, now our employees can perform administration procedure more systematically with good corporate governance

CUSTOMER QUOTES

“With SAP, we can now have better operation control especially for remote on-site construction projects. Data can be fed in more timely on-site and thus, visibility of operations and project inventory can be monitored accordingly.”

PT Setiajaya Mobilindo (Indonesia)

PT Setiajaya Mobilindo

The heart of our business is our vehicle service delivery and workshops. With SAP service module, our Service Advisor can view history of vehicle service records and can offer what additional service, in addition to regular service, is needed for the customers.”

Budi Tjahjadi – Purchasing Manager

COMPANY

  • Name : PT Setiajaya Mobilindo
  • Location : West Java
  • Industry : Automotive – Toyota Dealership
  • Employees : 600
  • Website : www.setiajaya.co.id
  • Implementation Partner : PT. Inti Data Utama

WHY SAP?

  • Many companies in Indonesia have used SAP and most of them are well-recognized and big corporations.
  • Our principal (TOYOTA ASTRA MOTOR) is also using SAP and we think with the same SAP users, we can better collaborate together.
  • It’s fortunate that SAP has an SME solution and since we are not a big corporation (enterprise level), SAP Business One is a good fit for our company.

BENEFITS

  • After SAP Go Live for a few months, we have more internal control and we can better see the visibility of our operations.
  • The heart of our business is our workshop (service stations) as they generate more margins than selling new units. With SAP, we have improved our service administration and increase customer satisfaction.
  • Now sales and back-office are integrated and thus we can improve our financial control and instant reporting.

CUSTOMER QUOTES

Daily operations are now executed faster with improved decision making and we are now able to offer customer service with more satisfaction.”

PT Kurnia Wijaya Aneka Industri (Indonesia)

PT Kurnia Wijaya Aneka Industri

SAP integration with PT Inti Data Utama’s custom mobile solution has saved us time and costs in sales order input and delivery of goods. This time efficiency increases customer satisfaction and our sales revenue.

Yosafat Budi Wibowo Suhanjoyo – Project Manager

COMPANY

  • Name : PT Kurnia Wijaya Aneka Industri
  • Location : Surabaya
  • Industry : Manufacturing
  • Employees : 300 employees, SAP Users : 42
  • Website : –
  • Implementation Partner : PT. Inti Data Utama

WHY SAP?

  • Proven reputation of SAP as the #1 ERP software provider in the world and has very good reputation in the IT market
  • SAP Business One is the right fit to run mobile solution that needed to support business operation of our company

BENEFITS

  • After using SAP, our company’s cost of paper usage is decrease to 20%
  • We managed to save the operational cost by 20%-25%
  • SAP Business One has a good feature to secure important data, validation and approval
  • Get the benefit on the ability to view the real time data to support better decision making

CUSTOMER QUOTES

“Doing business today has become more competitive and challenging. Every company needs a mandatory, robust and dependable business enabler to help transform the company’s strategy into actions and address business challenges into competitive advantages. SAP Business One solution is able to meet our needs.”

PT Aditya Sriwijaya (Indonesia)

PT Aditya Sriwijaya

SAP Business One gave us the ability to develop our business portfolio through an integrated management solution. Daily operations are now executed faster with improved accuracy and the company are now able to offer customer service with tremendous agility.

Adie Edwinarto – General Manager

COMPANY

  • Name : PT Aditya Sriwijaya
  • Location : Jakarta
  • Industry : Trading & Distribution
  • Employees : 50 employees, 4 SAP Business One users
  • Website : www.adityasw.com
  • Implementation Partner : PT. Inti Data Utama

WHY SAP?

  • As the business landscape continues to change, we have found ourselves caught in the midst of performance challenge, and needed a much more powerful integrated system to ease operations.
  • SAP Business One is a globally recognized business solution software which provide ample customization possibilities and supported through excellent customer service from its partners.

BENEFITS

  • Process application are now executed faster through an integrated portfolio management with positive improvement in financial control.
  • As a previously traditional family-operated company, SAP Business One have helped us implement systematic administration procedure as an important aspect of business growth and performance management

CUSTOMER QUOTES

“SAP Business One have not only enable us to embrace the future, it has gave it home in our own hands…”

PT Beta Pramesti

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“With SAP Business One and Enprise Add-On, we can accurately measure the exact profitability of each project. Unexpected costs or costs after projects can be accounted for. This means that we can render fair pricing to customers and at the same time ensure that each project is profitable.” .

Mr. Paul Somadjaja, Director, PT. Beta Pramesti

COMPANY

  • Name : PT. Beta Pramesti
  • Location : Jakarta and branches in Surabaya, Samarinda, Bandung, Banjarmasin , Bali and Jambi .
  • Industry : Water and waste water treatment specialist
  • Employees : 110
  • Website : www.beta.co.id
  • Implementation Partner : PT. Inti Data Utama

CHALLENGES AND OPPORTUNITIES

  • Previous solution could not keep pace with the company’s fast growth
  • Business is complex to manage as it involves some 55,000 parts product list
  • No visibility towards profitability of each project
  • Some calculations were made based on assumptions
  • Unexpected project costs were unaccounted for.

OBJECTIVES

  • Implement a solution that could support company’s rapid growth
  • Gain visibility for each project
  • Enable more efficient business operations and automate certain processes
  • Enable fair pricing to customers
  • Ensure each project is profitable

SAP SOLUTIONS AND SERVICES

  • SAP Business One, an afford able, easy-to-use business management software application, specifically for small and midsize business
  • Project Management Add-on by Enprise Solutions .

IMPLEMENTATION HIGHLIGHTS

  • Implementation took only 2 months without any hurdles
  • Users : 5

WHY SAP?

  • Trusted Global Industry Leader that delivers long term value
  • SAP Business One easy to use with attractive functionalities
  • Offered the Enprise Project Management Add-On that perfectly fits their business

BENEFITS

  • Project managers are provided with real time and detailed cost information to monitor project performance
  • Exact profitability of each project can be measured.
  • Unexpected costs or costs after projects can be accounted for.
  • Fair pricing rendered to customers                                             -Management can ensure each project is profitable.
  • More effective and efficientoperations realized

PT Target Prima Lestari

” Beberapa manfaat yang kami rasakan dari diterapkannya SAP Business One, seperti perbaikan proses bisnis sesuai dengan standar yang telah ditetapkan, perolehan data secara real time dan akurat sehingga bisa mempermudah manajemen dalam melakukan analisa bisnis dan proses pengambilan keputusan dapat dilakukan secara cepat dan tepat. Selain itu, kami juga dapat memiliki data yang lengkap untuk melakukan analisa bisnis sehingga bisa mengurangi pekerjaan manual. Jumlah tagihan atau invoice yang dicetak pun menjadi berkurang, sehingga jika ada tagihan yang ditolak oleh toko, kami tidak perlu melakukan revisi invoice dan mencetak ulang invoice sehingga pada akhirnya bisa mengurangi biaya pemakaian kertas”.

Natalia Buana, IT Manager PT Target Prima LestarI

COMPANY

  • Name : PT Target Prima Lestari
  • Location : Jakarta
  • Industry : Fast Moving Consumer Goods Distribution
  • Employees : Website
  • Implementation Partner : PT. Inti Data Utama

CHALLENGES AND OPPORTUNITIES

  • Perlunya melakukan distribusi merata ke seluruh area cakupan bisnis dengan seefisien mungkin
  • Pengambilan keputusan harus dilakukan secara cepat dan tepat untuk mengantisipasi perubahan pasar.

OBJECTIVES

  • Sistem terintegrasi yang dapat menghubungkan setiap bagian dengan bahasa yang sama
  • Sistem yang dapat dimodifikasi dengan kebutuhan perusahaan, namun mempunyai standar operasional umum

SAP SOLUTIONS AND SERVICES

  • SAP Business One, an affordable, easy-to-use business management software application, specifically for small and midsize businesses

IMPLEMENTATION HIGHLIGHTS

  • Implementasi dilakukan hanya dalam waktu 4 bulan
  • Users : 13

WHY SAP?

  • Salah satu alternatif solusi paling sesuai dalam memenuhi kebutuhan perusahaan.
  • Standar operasional yang umum yang dapat dimodifikasi dengan kebutuhan perusahaan.
  • Dapat menyajikan data secara real time dan akurat.

BENEFITS

  • Dapat menyajikan data secara real time dan akurat
  • Perolehan data secara real time dan akurat
  • Analisa bisnis dan proses pengambilan keputusan dilakukan secara cepat dan tepat
  • Mengurangi pekerjaan manual Pengurangan biaya pemakaian kertas (Paperless)