Business Solutions

Enterprise Resource Planning (ERP): Traditional or Software as a Service (SaaS)

We have solutions either On-Premise (traditional) enterprise system or SaaS (Software as a Service) model for customers. With traditional approach, customer will have its Enterprise Resource Planning (ERP) system resided on their own premise (usually the server is located in headquarter). By having the On-Premise model, the customer will purchase the software as a package, have full control of the system’s database, security, hardware and must maintain the system during the period of use.

With the Software as a Service (SaaS) model, the solution will be deployed over the Internet. License will be provided as application to customers for use as a service on demand through a time subscription model. Also known as “software on demand,” the software will be hosted, enhanced and operated for our customer use. Rather than purchase the hardware and software to run an application, our customers only need to provide a computer (workstation/client) and Internet access to run the application. The software can be licensed for unlimited users. This approach has several benefits for customers including cost saving (no need to purchase servers or provide infrastructure and free maintenance), monthly obligation rather than up front capital cost, flexibility, scalability, and practicality.

Our ERP system has modules that can meet your specific needs. The following is the list of modules that are available in our ERP packages which can meet your industry needs:

• Financial Accounting. At the heart of every ERP system is the finance and accounting. It has basic modules such as General Ledger, Accounts Receivable, Accounts Payable, Budget, Fixed Assets complete with its payment/banking feature. Within the accounting/financial modules, we can create dimensions/segments in the chart of accounts and financial reporting such as balance sheet, profit and loss, cash flow statement is readily available.
• Logistics/Distribution. The logistics/distribution feature begins from the procurement department with a purchase of materials for production process or finished goods for distribution to the customers. It also consists of a customer order (sales) and ends with a payment for the purchase. All of these processes will involve inventory management (issues, receipt, movements) within the warehouses. Everything that happens between the beginning and the end should be driven by the single goal of adding value to the inputs and making it closer to what the end customer requires. With the available features, companies are able to deliver the products and services to market faster, cheaper and with better quality, gaining a compelling business advantage over their less efficient competitors.
• Manufacturing. Those companies in manufacturing business will need to plan, control and execute production activities. Our system can support production process by providing features including bills-of-materials (BoM), routings, workcenters, and shop floor systems. The production module is also equipped with Master Production Schedule (MPS) for schedule planning and Material Requirements Planning (MRP) for purchasing plan or work order plan taking into account lead times, stock levels, forecasting, and purchase-in-transit to meet customer orders.
• Service. Excellent after-sales support will be an essential area to increase customer satisfaction and purchase of the product. It will be the profit center for the company. Our system can provide the tool to manage service delivery, generate additional revenue and control the costs. Customer can come in to the service center with their warranty card or service contract and get suitable support and service according to the needs. Customers can also get on-site support depending on the contract. For level-entry service advisor, knowledge management from the system is also available to guide them.
• Project Management/Job Costing. This module is beneficial for preparing estimates and quotations, tracking labor, materials, purchases and resource usage against jobs, projects and contracts. Project managers are provided with real time detailed cost information to monitor project performance. At the heart of this integrated solution is the ability for project activity managed throughout the system to be linked back to a particular project, whether from a service, contract, sales, credit, work or purchase order. This embedded integration provides visibility that results in an accurate view of project status, improved cash-flow allowing you to manage your customer's expectations more accurately. Some of the industries sweet spot that can benefit from this feature include: equipment services, professional services, contractors, and manufacturers with make-to-order scheme.
• Customer Relationship Management (CRM). Complementing new sales opportunities with relevant information, such as lead source, potential competition and closing date is an essential undertaking. It is also not less important to track relevant activities from the first contact to the successful close of the transaction. This tool enables you to efficiently manage your tasks and information throughout the sales cycle. Schedule phone calls and meetings, assign tasks, create detailed notes, and other activities and be reminded when they are due. The CRM module lets you manage the entire sales process as it progresses through different, custom defined sales stages. It tracks sales opportunities and sales activities, analyzes their outcome, and forecasts revenue potential.

Business Intelligence (BI)

Business Intelligence (BI) is a term that refers to more than just report writing and encompasses both applications and technologies for gathering, storing, analyzing, and accessing data, in a way that helps people make better business decisions. BI usually becomes a necessity once a company’s ERP system is running smoothly and stable with reliable data we can count on. We have an affordable BI solution that can address just about any BI requirements, such as operational reporting, flexible ad hoc query reporting and analysis, dashboards and visualization, and data quality and integration. The solution provides an intuitive BI experience for where and how you work – supporting search, mobile devices, and dashboards, as well as integration with familiar Microsoft Office applications. And because it is built on a proven platform with open architecture, the solution lets you leverage the applications, data sources, and platforms you already use to run your business.

Our Business Intelligence product enables customers to create Digital Dashboard to measure Key Performance Indicator (KPI) in the company, perform what-if analysis from the operational system database, deliver next-generation data visualization tools that let users of different skill levels to transform complex business data into actionable visual information, and easily create enterprise reporting in addition to the reporting already provided by the ERP system.

Infrastructure

In the New Economy, your e-services and e-commerce have to be available 24x7-because your competitor is just a mouse click away. To ensure the highest level of services, you will need the best infrastructure that is available, and we can give you what you need. Backed with redundant links to the Internet, our Internet Data Center service offers one of the fastest, most reliable and most secure server hosting services that will boost the competitiveness of your e-services.

Place your servers on our secured, well-maintained facility. Whether you run a B2B or B2C e-commerce, let our highly trained technical support teams handle the well-being of your servers. Our data center is your best bet for continuous, smooth-running e-business. Add more servers as your business grows, and rest assured that each of them will be in good hands.

Our Infrastructure solution offers several services for your company that can meet your specific needs. The following is the list of services that are available in our Infrastructure packages:

• Data Center Rental. We offer professionally managed, secured and fully backed up data center space for rent. Our technical staff is available 24 hours a day to ensure that your servers are running at its peak condition. The air- conditioned facility is equipped with Uninterruptible Power Supply (UPS). Our Multi Router Traffic Grapher (MRTG) lets you view your own real time bandwidth utilization. As owners of the co-located servers, you can come at any time to check on your machines. Our data center is located on the most strategic point in the Indonesian Internet infrastructure. By co-locating your servers in our data center, they will be in the center of it all and can be accessed at high speeds from any other point in the infrastructure. The data center offers several benefits including: facility with 24-hour security, backup and UPS for maximum protection of operation, truly high bandwidth connection to the Internet through redundant backbones, fast access from any other point in the national Internet infrastructure including XL, TELKOM, TATA, PCCW, VERIZON, ANC, etc made possible by its being a virtual hub, a registered Static IP address, free domain name registration (company-name.co.id), and 24-hour live support.
• Metro Ethernet. We can now provide Jakarta-area customers with Metro Ethernet services running at up to 1Gbit/s over a carrier-class Metro Ethernet transport network. Customers can experience the network speed and quality typically only associated with Local Area Networking (LAN), meaning that Wide Area Network (WAN) connections are no longer a bottleneck. Customers can seamlessly connect branch offices using high-bandwidth applications including high-definition videoconferencing, real-time data center backup and company-wide VoIP services. Our Metro Ethernet solutions will be in conjunction with our Data Communication service. The ultra high reliability of Metro Ethernet infrastructure is supported by the implementing of fiber optic cable as the backbone media in a ring topology with an automatic 50-ms fault restoration. Corporate customers that usually require high bandwidth to deliver and consume IP and non-IP data, can now communicate with each other using voice and live high-definition video. Another application is security surveillance, which, for example, allows companies to monitor the situation in its warehouses 24x7 using CCTVs, Voice over Internet Protocol (VoIP) is a service that will run well in our Metro Ethernet Metropolitan Area Network. This service can be used as a cost-saving option for voice communication, which can connect to almost any destination phone number in the world, including cellular and satellite phones.
• Dedicated Internet. We provide a reliable and highly scalable Internet connection. Plus, our Fiber Optic or Wireless interface offers true plug-and-play compatibility with your LAN. With dedicated Internet, customer can experience:
  1. Ease of Use
     Connect your network directly to the Internet with an Ethernet interface and have the ability to quickly and easily add additional bandwidth without the delays of ordering new circuits, upgrading capacity, or purchasing new equipment. Easily integrates with VPN Ethernet Network Service to provide Internet access to all your locations.
  2. High Availability
     Minimize interruptions and keep your business running smoothly. We monitor and support your Internet service 24/7 through our Customer Management Center.
  3. Optimized ROI
     Reduce operating and maintenance costs with lower capital and operational requirements for Internet access. Provision only the capacity you need today and easily scale your bandwidth when your business demands it.
  4. Minimized Risk
     Deliver high-speed Internet access to your internal customers on-time and on-budget. Comcast handles everything from initial network design to ongoing maintenance and support for a fixed price.
  5. Advanced Dedicated Internet Features
     Tailored Bandwidth: Symmetrical dedicated Internet bandwidth configurable from 1 Mbps to 1 Gbps in 1 Mbps increments, Domain Name System: Includes primary and secondary DNS service. Assistance provided to transfer existing domain names. BGP Routing Protocol (optional): Supports multihoming with load balancing for faster, more efficient routing between networks, Web-Based Reporting (MRTG): Connectivity statistics with daily, seven-day, and 30-day reports viewed through our secure Web portal.
• Managed IP VPN (IP Sec or MPLS). Providing the qualified, secure, reliable and efficient managed IP-VPN connection with fully integrated with dedicated Internet connection, which connects and communicates Head Office and Branch Offices through our Network. This network architecture offers competitive and affordable network cost. It is suitable for: high data traffic application and multi connection from intranet, extranet, to Internet which are based on client-server/ telnet/terminal emulation consist of Delay Tolerant Application such as file transfer, e-mail, web Intranet, dedicated Internet service; delay Sensitive Application such as e-commerce, ERP, CRM, Voice over IP, Video Conferencing, interactive and transactional application consists of stock trading, online banking, payment point, and reservation. For illustration, the following picture depicts our network topology: